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Frequently Asked Questions

 

  1. What is sleep apnea?

  2. What are sleep apnea symptoms?

  3. How do I know if I have sleep apnea?

  4. What are sleep apnea treatment options?

  5. How can I get a new CPAP machine?

  6. If I haven't met my deductible yet, will I have to pay out of pocket?

  7. How do I choose CPAP mask?

  8. Will medicaid cover CPAP supplies?

  9. How often should I replace my CPAP supplies?

  10. I already have a CPAP but need new supplies. How can I order?

 

  1. What is sleep apnea?

    Sleep apnea is when your breathing is disrupted over and over again while you sleep, so oxygen can’t get to the brain. Your body grows tired as it tries to restore airflow, which may elevate your blood pressure or cause you to wake up coughing or gasping for air. What you need is continuous positive airway pressure provided by a CPAP machine.

    There are three types of sleep apnea:

    Obstructive sleep apnea (OSA)

    OSA occurs when throat muscles relax and collapse. This is the most common type of sleep apnea.

    Central sleep apnea (CSA)

    CSA occurs when the brain fails to send signals to breathing muscles.

    Mixed sleep apnea

    Mixed sleep apnea, or treatment-emergent central sleep apnea, occurs when you have both OSA and CSA. This is the most severe form of sleep apnea.

  2. What are sleep apnea symptoms?

    Common sleep apnea symptoms include:

    Please Note: Symptoms vary from person to person. Although excessive snoring is a typical indicator, you may have sleep apnea without this symptom.

  3. How do I know if I have sleep apnea?

    Sleep apnea is difficult to detect since symptoms primarily occur while you are sleeping. Therefore, it’s important to contact your doctor if you notice any changes in your sleep. Your doctor may recommend a sleep study, which will record your oxygen levels, heart rate, and breathing. This data will determine how often you have apneas (how often your breathing stops) during the night as well as its severity.

    Two types of sleep tests may be conducted:

    Polysomnography Lab Sleep Study

    A polysomnography lab sleep study happens at an accredited sleep center. They monitor your heart rhythm, brain waves, breathing rate, and airflow while you sleep. Although you will be spending the night, an in-lab sleep test is the most accurate and comprehensive, giving your doctor the best information with which to make an OSA diagnosis.

    Home Sleep Study

    A home sleep study can diagnose OSA from the comfort of your own bed and is often unattended by a physician. Generally, this test measures oxygen saturation, heart rate, airflow, and movement in your chest and abdomen.

    Get a home sleep test »

  4. What are sleep apnea treatment options?

    Sleep apnea is easily treated, and there are several options available; including CPAP, oral appliances, surgery, and surgical implants. While CPAP remains the gold standard, Aeroflow Sleep is committed to finding a treatment solution both you and your physician trust.

  5. How can I get a new CPAP machine?

    Your insurance provider may cover the cost of a new CPAP machine if yours is more than 5 years old. Just fill out our quick qualification form to get started, and we’ll ensure your CPAP device is delivered at little to no cost!

  6. If I haven't met my deductible yet, will I have to pay out of pocket?

    Yes, if you haven’t met your deductible, you will have to pay out of pocket. A deductible is the payment amount you are required to meet before health insurance covers the rest. We are dedicated to helping you understand the insurance benefits pertaining to your sleep apnea journey.

  7. How do I choose CPAP mask?

    Deciding which CPAP mask to use is dependent on your overall needs and comfort level. Our team of sleep specialists will work with you to discover which mask is right for you. We even offer a 30-day satisfaction guarantee!

    You can also contact an Aeroflow Sleep Clinician at 800-480-5491 to personally assist you with CPAP mask fittings, consultations, and more. We’re here to answer any questions you may have about CPAP supplies!

  8. Will Medicare and Medicaid cover CPAP supplies?

    Yes, qualifying through insurance is easy! Medicare, Medicaid, and other insurance providers will cover your CPAP supplies, and Aeroflow Sleep will do the leg work; verifying your benefits, collecting the necessary paperwork from your physician, and then shipping your new durable medical equipment straight to your door.

  9. How often should I replace my CPAP supplies?

    Dust, mold, allergens, and other irritants can collect on your CPAP supplies, so they should be replaced regularly to maintain effective treatment. Most insurance plans cover a CPAP replacement schedule, and Aeroflow Sleep can ship you new supplies per your insurance coverage guidelines. We recommend the following schedule:

    • Every 2 weeks: Replace cushions, pillows, and disposable filters
    • Every month: Replace full-face mask cushions 
    • Every 3 months: Replace masks and tubing
    • Every 6 months: Replace headgear, chinstraps, non-disposable filters, and humidifier water chambers

  10. I already have a CPAP but need new supplies. How can I order?

    Fill out our qualification form! We will work with your insurance provider to have your new CPAP supplies shipped directly to your home. A regular schedule will be established, and you’ll never have to worry about reordering CPAP supplies again!